Converge CQI Platform
Transforming quality management from reactive to proactive
In an era of heightened scrutiny and evolving compliance requirements, aged care providers need tools that not only meet current standards but also anticipate future demands. The Converge CQI Platform by QPS Benchmarking is built to help providers reduce risk, save time and drive real improvements - all within a live, connected system.
Key Features
Real-time quality and risk tracking
Converge CQI brings together incidents, audits, survey feedback and improvement actions into a single platform that gives executives immediate visibility of what’s working and where attention is needed. Linked outcomes, variance alerts and standards based tracking provide board level clarity at any time.
Integrated with your care systems
The platform connects directly to care planning systems, sensor technologies and other tools, allowing issues to be automatically created and tracked based on real-world activity. This reduces manual workload, improves accuracy, and ensures nothing gets missed.
Personalised, intelligent notifications
Users can receive real time alerts or summary digests tailored to their role and preferences, helping managers oversee quality across their service while letting frontline staff stay focused. Notifications are intelligently grouped to avoid duplication and highlight only what matters.
Standards linked compliance reporting
Generate reports at the touch of a button, mapped to the Strengthened Aged Care Quality Standards. Whether preparing for accreditation or reviewing internal performance, Converge makes evidence based reporting fast, accurate and easy to share.
Fully integrated across QPS Benchmarking
- National Quality Indicator App: Flags concerning results and automatically creates issues for follow up in Converge
- Digital Audit Platform: Non compliant audit items link directly to suggested actions and outcome tracking
- Advanced Reports: All CQI data feeds into the AMR and ASR for service wide and executive level visibility
Benefits
- Save time: Reduce admin through automation and built in follow up pathways
- Improve compliance: Stay aligned with national standards and always audit ready
- Act faster: See what’s emerging, where it's happening, and who’s responsible, in real time
- Scale easily: Used across aged care, home care, disability, day hospitals, retirement living and more
What our clients say
“With Converge CQI, our team now sees and manages risks we previously couldn’t track. We’ve saved hours of staff time, reduced compliance stress, and have far greater confidence in the accuracy of our reporting.”Executive Manager, Quality and Governance“The time we’ve saved, and the increase in compliance accuracy has been incredible. We’re now catching and responding to issues early, not weeks later. It’s allowed us to manage things we didn’t even know we were missing.”
Executive Director, Home Care Services
See Converge in action
Converge CQI is built for organisations ready to modernise their approach to quality and compliance. Contact us to book a walkthrough or request a personalised demo.