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Utilising Volunteers to Engage Resident

The information and feedback obtained through the QPS Resident Experience Survey provides an invaluable resource for residential aged care facilities. Understanding the needs and wants of your consumers is critical to improving the care and services provided.

SSC (Tas) Home Care - Building Relationships and Increasing Consumer Engagement

Southern Cross Care (Tas.) is a not for profit organisation founded and sponsored by the Knights of the Southern Cross. Southern Cross Care (SCC) understands that more than 90% of older people prefer to live in their own familiar surroundings rather than enter residential care.

UPA Gumleigh Gardens - Medication Errors: Collaborating With All Stake Holders

Medication Errors: Collaborating With All Stake Holders UPA Gumleigh Gardens is a new facility located in the Wagga area which has been operating for one year. Opening a new facility poses various challenges, one of these being the development of a robust system for the safe delivery and administration...

MACS - Sharing our Learning and Experiences of our CDC Trial in Home Care

Multicultural Aged Care Services (MACS) has been operating in the community service since 2003. It is focused on the needs of elderly individuals from CALD (Culturally and Linguistically Diverse) backgrounds in the Greater Geelong area who need support to live at home.

Transforming Dementia Care: the experience of TLC Marina working with Alzheimer's Australia VIC

Transforming Dementia Care: the experience of TLC Marina working with Alzheimer's Australia VIC 'I know we do great work here but we can do better' Alzheimer's Australia Vic, through its Learning and Development Team is working with a growing number of providers to transform the care provided to those living...